If we don't ship your Aatm AI device by June 30, 2026, you get a 100% refund — no questions asked.
Pre-Order Cancellation (Before Dispatch)
You can cancel your pre-order any time before we dispatch your unit.
Email hello@aatm.ai with your order details
We will process your full refund within 5–7 business days
Refund goes back to the original payment method
Damaged or Defective Product
If your device arrives damaged or defective:
Contact us within 7 days of delivery
Email photos of the damage to hello@aatm.ai
We will offer a replacement or full refund — your choice
After Delivery (No Fault)
As this is a pre-order for a hardware device, we do not accept returns for change of mind after the device has been delivered. This is standard for crowdfunded and pre-order hardware products.
Delay Protection
If there is a significant delay beyond June 30, 2026, we will:
Notify all pre-order customers by email
Offer a full refund to anyone who requests one
No penalties or fees for cancellation due to delay